Rent Questions |
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- What is your order change policy?
- What is your cancellation policy?
- Do I have to pay for items I don’t use?
- Can I rent candelabras for a wedding on the West Coast?
- Do you provide candles with the candelabras?
- What is your order change policy?
We ask changes to rental orders be made two weeks before and event. All other order changes or rental order changes within two weeks will be reviewed before being accepted or
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- What is your cancellation policy?
Rental orders may be cancelled up to three weeks before your required date. Purchase orders must be approved for cancellation. You are responsible for all charges on any order cancelled after it has left our warehouse. A restock fee may apply.
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- Do I have to pay for items I don’t use?
You are responsible for payments on all processed orders in full.
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- Can I rent candelabras for a wedding on the West Coast?
No. Unfortunately at this time Regal Candelabra rentals are only available in the tri state area, and select states on the east coast. However, if you let us know where you are having your event we can guide you to some of our clients who buy our products currently who will be more than happy to help you in your area.
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- Do you provide candles with the candelabras?
Yes. For an additional charge we offer oil candles and votive glass candle cups.
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