FAQ

Can I rent candelabras for a wedding on the West Coast?

No. Unfortunately at this time Regal Candelabra rentals are only available in the tri state area, and select states on the east coast. However, if you let us know where you are having your event we can guide you to some of our clients who buy our products currently who will be more than happy to help you in your area.

Can you make custom items?

Yes. Please go to custom design link. You may design your own candelabra or mix and match to create an item that will suit your or the brides' taste.

Do I have to pay for items I don’t use?

You are responsible for payments on all processed orders in full.

Do you provide candles with the candelabras?

Yes. For an additional charge we offer oil candles and votive glass candle cups.

Is there a minimum order?

All iron candelabras do not require a minimum order.
All orders regarding crystal items have a minimum requirement of 12 pcs.

What are your payment policies?

We accept all major credit cards. Visa, Master, Amarican Express, and Discover. Any other payment options are set up on a by case basis. Please call us at (877) 734-2523 to set up another payment option. We do not ship COD.

What is your cancellation policy?

Rental orders may be cancelled up to three weeks before your required date. Purchase orders must be approved for cancellation. You are responsible for all charges on any order cancelled after it has left our warehouse. A restock fee may apply.

What is your order change policy?

We ask changes to rental orders be made two weeks before and event. All other order changes or rental order changes within two weeks will be reviewed before being accepted or